BUILD TRUST. TAKE CONTROL. REPUTATION MATTERS.
Why Are Customer Reviews So Important?
Review & Reputation Management is more important now than ever before.
Building trust and credibility has always been critical to running a successful business and in the Information Age
online review and reputation management can mean the difference between success and failure.
Review & Reputation Management isn’t about reading your reviews, it’s about controlling them.
HOW DO YOUR CUSTOMERS USE REVIEWS?
Many business owners
face the same problem
they forget to ask for reviews
clients forget, or don’t where or know how to leave a review
they don’t know what reviews are already out there
they already have negative reviews
they are worried what clients may say
Free Analysis
Get a View of Your Online Reputation
Our advanced analysis tools check multiple review sites and grade your current online reputation based on several factors including the number of reviews, overall sentiment of the reviewers, how old the reviews are, and more.
Our custom comparative-analysis will show you how you compare to your competition, and provide a clear path to help you stand out from other businesses in your industry.
CATCH NEGATIVE REVIEWS
Customer Service Feedback
There are some customers you’ll never be able to please. Our review system helps to direct unhappy customers directly to you before they post online, allowing you to respond and fix issues in private.
Customers who choose “bad experience” on your landing page are shown a contact form which sends directly to you, so you have the option to handle the situation before it hurts your online reputation.
Some negative reviews will still be posted online; how you handle them publicly has an effect on consumer perception.
LEVERAGE POSITIVE REVIEWS
On Your Website and Social Media
Use the most powerful marketing tool you have, your existing customers! Spread the good word to gain new customers.
Stream your best reviews directly on your website in real-time.
Automatically post new reviews to social media channels, instantly creating additional content and interactions.
ASK and REMIND on AUTOPILOT
Custom Email & Text Campaigns
Send automatic emails or text messages to customers over a scheduled period, reminding them to leave a review at a time that’s convenient for them.
Stop forgetting to ask clients to review you and focus on running your business!
GUIDE YOUR CLIENTS
Get Reviews on the Sites that Matter
Display links to each platform where reviews are searched for your business or industry.
Provide clear instructions on how to leave a review on each individual site.
Monitor Customer Reviews
Real Time Reporting Tools
We continuously monitor dozens of sites so you don’t have to.
Get email alerts every time someone leaves an online review and respond to negative feedback before it does harm to your brand.
You will always know what’s being said about your business.